Terms of Service

VIX is a node-based media workflow tool. You build pipelines on a canvas, run them on our servers, and watch the outputs come back as each step finishes. VIX routes the steps you build to third-party AI model providers and other processing services on your behalf.

VIX is operated by Sober Bunny Labs, LLC, a Delaware limited liability company located at 1207 Delaware Avenue, #1465, Wilmington, DE 19806 ("Sober Bunny Labs," "VIX," "we," "us," or "our"). These Terms of Service (the "Terms") are a binding agreement between you and us governing your access to and use of the VIX website, the Workflow Editor, Bunni, Studio, and any related tools, APIs, and services (together, the "Services").

By creating an account, subscribing, or otherwise using the Services, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Services.

A few defined terms

• Content — anything you upload, import, or store in the Services, including images, video, audio, voice samples, text, and files.
• Input — the prompts, Content, and settings you send to a tool or node to generate a result.
• Output — the media or other results a tool or node generates from your Input.
• Model Providers — the third-party AI model providers and infrastructure services that actually run the models you invoke (see “How VIX uses AI and third-party model providers” below).
• Provider Terms — each Model Provider’s own terms of use, acceptable-use, and prohibited-use policies.

You must be at least 18 years old to use the Services. Several of the model providers VIX routes to require all users to be adults, so we apply that bar across the platform. By using the Services you represent that you are 18 or older and that you can form a binding contract with us.

Accounts are created and secured through our authentication provider, Clerk. You agree to provide accurate registration information, keep it current, and keep your login credentials secure. You are responsible for all activity that happens under your account. Tell us promptly if you suspect unauthorized use. One person or entity per account; do not share credentials.

If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and "you" includes that organization.

VIX is sold as a monthly or annual subscription in tiers. Annual plans are billed once per year at a discount versus paying monthly. Current plans and prices are shown on our pricing page; prices are in U.S. dollars and exclude any taxes, which you are responsible for where applicable.

Payments are processed by our payment processor, Stripe. By subscribing, you authorize us, through Stripe, to charge your payment method the recurring fee for your plan. Your subscription renews automatically at the end of each billing period — monthly or annual — at the then-current rate, until you cancel.

Cancellation

You can cancel anytime from your billing settings (the Stripe customer portal). When you cancel, your plan stays active until the end of the period you have already paid for, and then it does not renew. We do not provide prorated refunds for the unused part of a period.

Refunds

Except where required by law, subscription fees are non-refundable, and we do not provide refunds or credits for partial periods, unused allowance, or downgrades. We may, at our discretion, grant a refund in individual cases; doing so once does not obligate us to do so again. Nothing here limits any refund or cancellation rights you have under your local consumer law that cannot be waived.

Price changes and failed payments

We may change subscription prices or the contents of a plan. If a change affects your plan, we will give you reasonable advance notice, and the new price takes effect at your next renewal. If a payment fails, we may suspend or downgrade your access until it is resolved.

Stripe’s own terms apply to the payment portion of the transaction. We do not store your full card details; Stripe does.

You keep your Content and Outputs

You keep all rights you already have in the Content you upload. As between you and us, you own the Outputs you generate with the Services — subject to these Terms, the Provider Terms described below, and the Acceptable Use rules below. We do not claim ownership of your Content or Outputs.

The license you give us to run the Services

To operate the Services, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, process, display, and create technical adaptations of your Content and Inputs — and to send them to the Model Providers and processing services needed to produce your Outputs. This license exists only so we can run the Services for you, and it ends when you delete the relevant Content or close your account, except for residual backups and anything we must keep to comply with law.

We may also generate and use de-identified, aggregated data about how the Services are used to operate, secure, troubleshoot, and improve them. We do not use your Content to train AI models. See our Privacy Policy for how data is handled.

AI outputs: no guarantees

Outputs are generated by machine-learning models. They may be inaccurate, may not be unique to you — similar Inputs can produce similar Outputs for other users — and may unintentionally resemble existing works or real people. We do not warrant that any Output is accurate, original, non-infringing, or fit for any particular purpose.

You are responsible for your Inputs and for how you use your Outputs, including reviewing and verifying them before you rely on, publish, or distribute them. You are responsible for making sure you have the rights to everything you upload and to whatever you create.

VIX is a router. When you run a tool or node, your Input (and any Content it needs) is sent to the relevant Model Provider, the model runs on that provider’s systems, and the Output is returned to you through VIX. We do not build the underlying models.

Model Providers we route to include, among others, Google (including Veo), Runway, ElevenLabs, Black Forest Labs, Kling, and Suno, along with model-hosting and aggregation services such as Runware and fal.ai. This list is not exhaustive and changes as we add and remove tools.

You agree to the providers’ rules

When you use a tool, you also agree to the Provider Terms of whichever Model Provider powers that tool. The applicable Provider Terms are surfaced where the tool appears in the product. It is your responsibility to review and comply with the Provider Terms for any model you invoke, and to make sure anyone you let use your account or your applications does the same. We do our best to point you to the right Provider Terms but do not guarantee that what we show is complete or current.

Among other things, the Model Providers generally prohibit using their models or your Outputs to develop competing AI models, and prohibit reverse-engineering or extracting a model. Those restrictions flow down to you, and some providers require that AI-generated Output be disclosed as AI-generated. You agree to honor them.

Models can change or disappear

Models and tools are provided on an as-available basis. Model Providers may change, deprecate, restrict, degrade, or remove a model at any time, with or without notice, and we may add or remove tools for any reason. We are not liable for any Model Provider’s acts, omissions, availability, pricing, or data practices, or for any loss caused by a model becoming unavailable or changing its behavior.

These rules apply to everything you do with the Services and to your Inputs and Outputs. Because VIX routes to providers with strict policies, we apply the strictest of them across the platform. You must not use the Services to create, upload, or distribute any of the following.

Illegal and exploitative content

• Child sexual abuse material, or any sexual content involving minors. We report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement as required, and permanently terminate the account.
• Content that is otherwise illegal, that facilitates serious wrongdoing, or that provides instructions for weapons, dangerous goods, or other serious harm.

Likeness, voice, and identity

• Images, video, or audio depicting a real, identifiable person without the consent or legal right needed to do so.
• Cloning, synthesizing, or imitating a person’s voice without that person’s consent.
• Impersonation, or synthetic media (“deepfakes”) created or shared to deceive — including non-consensual intimate imagery.
• Election or political deception, voter suppression, fraud, scams, or other deceptive or predatory uses.

Harm, hate, and abuse

• Harassment, bullying, threats, or content that promotes violence, self-harm, hatred, or discrimination against people based on protected characteristics.

Platform integrity and provenance

• Removing, hiding, or falsifying AI-generation watermarks, metadata, or provenance signals, or passing off AI-generated media as human-made where disclosure is required.
• Using Outputs or the Services to build or train a competing AI model, or reverse-engineering, scraping, or extracting any model or the Services.
• Circumventing safety filters, usage limits, rate limits, or other technical or access controls; introducing malware; or infringing anyone’s intellectual property or privacy rights.

You are also responsible for complying with the Provider Terms described above and with any AI-disclosure or human-review requirements they impose for consequential decisions.

Enforcement

We use a combination of automated systems, user reports, and human review of Inputs and Outputs to enforce these rules. We may remove content, and limit, suspend, or terminate accounts, at our discretion. We may refer material involving real-world harm to the authorities. Choosing not to enforce a rule in one case does not waive our right to enforce it later.

Some products and features are still being built. As of this draft, the Bunni Agent Editor and the Studio Editor are forthcoming, and other features may be labeled beta, preview, early access, or "coming soon."

Beta and upcoming features are provided "as is," may be incomplete or unstable, may change or be removed at any time, and carry no guarantee of availability, timeline, or fitness for any purpose. We may limit or revoke access to them, and they may be governed by additional or separate terms presented when you use them. Do not rely on a beta or upcoming feature for anything important.

Your media is stored using Cloudflare R2, within the storage allowance for your plan. You can delete your Content at any time. Deleting Content removes it from active systems; residual copies may persist in backups for a limited period before being overwritten.

If you cancel, your subscription benefits end at the close of your paid period, and Content stored above any remaining allowance may be removed. If you close your account, or if we terminate it for cause, we may delete your Content after a 30-day retrieval window. Export anything you want to keep before then. We may also remove Content that violates these Terms at any time.

The Services — including the Workflow Editor, the software, the website, and the VIX and Sober Bunny Labs names and logos — are owned by us or our licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose while these Terms are in effect. We reserve all rights not expressly granted.

If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them to improve the Services, without obligation to you.

We respect intellectual-property rights and respond to clear notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA) and similar laws. If you believe Content on the Services infringes your copyright, send a notice to our designated agent that includes:

• your signature (physical or electronic);
• identification of the copyrighted work you claim is infringed;
• identification of the material claimed to be infringing and enough detail for us to locate it;
• your contact information;
• a statement that you have a good-faith belief the use is not authorized; and
• a statement, under penalty of perjury, that the notice is accurate and that you are the rights holder or authorized to act for them.

Designated agent: Sober Bunny Labs, LLC, Attn: DMCA / Copyright Agent, 1207 Delaware Avenue, #1465, Wilmington, DE 19806; support@soberbunnylabs.com. We may remove or disable access to material in response to a valid notice, notify the person who posted it, and accept counter-notices. We terminate the accounts of repeat infringers in appropriate cases.

The Services rely on, and link to, third-party services — including Clerk for authentication, Stripe for payments, Cloudflare R2 for storage, Modal for compute, and the Model Providers described above. Your use of those services may be subject to their own terms and policies. We are not responsible for third-party services, their content, or their availability, and providing access to them is not an endorsement.

The Services and all Outputs are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that any Output will be accurate, original, lawful, or non-infringing. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

To the fullest extent permitted by law, Sober Bunny Labs and its members, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or content, arising out of or relating to the Services or these Terms, even if advised of the possibility. Our total liability for any claim relating to the Services is limited to the greater of US$100 or the amount you paid us in the 12 months before the event giving rise to the claim. These limits apply regardless of the theory of liability and to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless Sober Bunny Labs and its personnel from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Content, your Inputs and Outputs, your use of the Services, your violation of these Terms or the Acceptable Use rules, or your breach of any Provider Terms or of anyone’s rights.

These Terms apply while you use the Services. You may stop using the Services and close your account at any time. We may suspend or terminate your access — in whole or in part — if you breach these Terms, if required by law or a Model Provider, or to protect the Services or other users. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and dispute terms) will survive.

We may update the Services and these Terms from time to time. If we make material changes to the Terms, we will provide reasonable notice — for example, by posting the updated Terms here with a new date or by notifying you in the product. Changes take effect when posted unless stated otherwise, and your continued use of the Services after that means you accept the updated Terms.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Before bringing any formal claim, you agree to first contact us at support@soberbunnylabs.com and try in good faith to resolve the dispute informally. If we cannot resolve it, you and we agree that the dispute will be handled exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction. To the extent permitted by law, any claim must be brought individually and not as part of a class or representative action.

These Terms, together with the Privacy Policy and any terms presented for specific features, are the entire agreement between you and us about the Services and replace any prior agreements on that subject. If any provision is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

We are not liable for delays or failures caused by events beyond our reasonable control. You agree to comply with all applicable export-control and sanctions laws, and you represent that you are not located in, or acting on behalf of, an embargoed or restricted party.

Questions about these Terms? Reach us at support@soberbunnylabs.com, or by mail at Sober Bunny Labs, LLC, 1207 Delaware Avenue, #1465, Wilmington, DE 19806.